“Sandie and Steve were the best driver and host team I’ve encountered. They made sure we were taken care of in a timely fashion as best they could. They met any needs of the passengers. I thank Great Lakes Bus Tours for giving me a wonderful first NHL and Ottawa experience. I would recommend it to anyone and already have!”
“On December 22nd GLBT took a group of Nish Football Players to a Detroit Lions/NY Giants Game. Kids had a blast!! Thanks again for getting our precious cargo to and from the Soo!”
Jo-Anne Brooks, Soo Thunderbirds
“With the completion of the 2O12-2O13 Junior A Hockey Season, I would like to send along a note of thanks to Great Lakes Bus. The Soo Thunderbirds Hockey Team spent many hours “on the bus”, travelling to and from out of town games as part of the Northern Ontario Junior Hockey League. There were trips with severe winter weather, tight timelines and crazy schedules. Great Lakes Bus got our team safely to every game, on time. The team players and coaches commented regularly on the cleanliness and comfort of the bus and the friendliness of the drivers. They always felt they were in good hands and could relax and rest up. We traveled over 20 trips with Great Lakes Bus this season and we appreciated the work that went into every trip. The customer service was terrific. The staff assisted us with itineraries, arrange dinner stops, even have food delivered to the bus as need be! You always made sure we were well looked after. On behalf of our team, coaches and owners, thank you.”
Davey Taylor, Gr 7&8 Northern Heights School
“Hi there – just wanted to say thank you for your tremendous service and hospitality. The trip was amazing and, once again, the bus was perfect in terms of timing and pick-ups east of the Sault. Steve was awesome and everything went as planned. I hope we can make this an annual event… Truly”
“The customer service is of no other. I think that its honestly the best in the Soo.
As the bus arrived to take us to Wonderland, the doors opened, and we were greeted by a friendly fellow that yelled “Welcome Aboard”. Our names were on our seats, and there were zero complications. Our amazing driver introduced himself as Jim. In all my years of travelling, I have yet to meet anyone like your driver. He has got to be one of the most interesting, interactive, and friendliest person ever. He advised of our travel stops and put on a movie. He was very interactive and comical with his informative messages.
The day was absolutely fantastic. At the end of the day, Jim was so excited to hear my son talk about our day! He, asked my son to be in charge of the movie. He let him pick it out, and even showed him how to use the microphone to announce the movie and even the next stop! Well, if I didn’t see a big enough smile on his face while at Wonderland, I most certainly did see one just then!
Thank you very much for the amazing experience. I could not have asked for a better driver and a better day. Jim is a remarkable driver!! I will always remember this trip, because of how heartwarming and magical it was. To be a parent and watch your child be happy is the best feeling in the world. So thank you for giving us this amazing opportunity. Thank you for providing families a way to make a vacation dream destination come true. Thank you for everything! We will see you again. “
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